Prof. Dr. Susanne Maaß

Head of the workgroup "Sociotechnical Systems Design and Gender", retired since October 2017

maass aet informatik.uni-bremen doet de
MZH 3280

Dipl. Inform., Dr. rer.nat. habil., Professor for Informatics, head of the workgroup "Sociotechnical Systems Design and Gender", consultant for CARO GmbH, Member of the German Informatics Society (Special Interest Group for "Women and Computing" and Special Interest Group "Human-Computer Interaction"), member of the ACM (SIGCHI) and of FifF “Forum InformatikerInnen für Frieden und gesellschaftliche Verantwortung” (Forum Computer Professionals for Peace and Social Responsibility). Member of the Gender Studies Association Gender e.V. (

Research Focus

Sociotechnical systems design: requirements analysis, participatory design, human-computer interaction and workplace design; software design for service work and self-service situations, customer-oriented design of e-commerce systems.

Attractiveness of informatics as a field of study, as an academic discipline, and as a professional field.

Gender research in computingResearch and design innovation by including gender/diversity considerations.

Some publications

Draude, Claude; Maaß, Susanne (2018):

Making IT Work. Integrating gender research in computing through a process model. In Proceedings of 4th Gender&IT conference, Heilbronn, Germany (GenderIT’18). ACM, New York, NY, USA, 8 Seiten.

Koch, Daniel; Maaß, Susanne (2018):

Digital Probes Kit. A Concept for Digital Probes. i-com, 17(2), S. 169-178.

Maaß, Susanne; Buchmüller, Sandra (2018):

The Crucial Role of Cultural Probes in Participatory Design for and with Older Adultsi-com, 17(2), S. 119-135.

Complete list of publications

Professional Vita

  • Professor for Applied Informatics at the Department for Mathematics/Informatics and at the Center for Gender Studies, University of Bremen (since September 1998).
  • Co-Founder of CARO “Computer Arbeit Organisation Dienstleistungsgesellschaft. m.b.H.” in Hamburg, business consultancy for the implementation of the German Occupational Safety and Health Act and regulations concerning VDU display work, workplace analyses, trainings (since 1997).
  • Habilitation at the Informatics Department of Hamburg University (topic: "Software-Ergonomics, 1995).
  • Freelancer for „Forschungs- und Beratungsstelle Informationstechnologie Forbit e.V.“, Hamburg (since 1994).
  • Guest professorship in the department “Work Science” of Politechnic Kassel (winter term 1988/1989).
  • Assistant professor in the work area „Angewandte und Sozialorientierte Informatik“ (applied and socially oriented informatics), research fields: computer-supported cooperative work, concepts of informatics, women studies (1987-1994).
  • IBM Post-Doctoral Fellow at the User Interface Institute of IBM T.J. Watson Research Center, Yorktown Heights, N.Y., research fields: user-oriented software development process, systems consistency (1986/1987).
  • Doctoral scholarship by “Studienstiftung des deutschen Volkes”, research assistant in the research group on Human-Machine Communication, Informatics Department of Hamburg University (1979-1986), doctoral graduation (topic: "Human-Computer Communication" ,1984)
  • Studies in Mathematics, Informatics und Linguistics at Hamburg University, diploma thesis in the field of "User Friendly Interface Design" (1971-1979)

Susanne Maaß